Cookie Policy
Splashlake GmbH
Effective Date: 11 July 2025
At Splashlake, we are committed to protecting your privacy. This Cookie Policy explains what cookies are, how we use them on our website www.splashlake.com, and how you can manage your cookie preferences.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us deliver essential functions, remember your preferences, and understand how people use our site.
Types of Cookies We Use
1. Essential Cookies
These cookies are required for the site to function properly.
| Cookie | Description | Domain | Duration |
|---|---|---|---|
cmplz_banner-status | Stores cookie banner status | splashlake.com | 28 days |
cmplz_consented_services | Stores services user has consented to | splashlake.com | 24 days |
cmplz_functional | Records functional cookie consent | splashlake.com | 21 days |
cmplz_marketing | Records marketing cookie consent | splashlake.com | 20 days |
2. Analytics Cookies
Used to understand how visitors interact with the site. All data is anonymised.
| Cookie | Description | Domain | Duration |
|---|---|---|---|
_ga | Google Analytics ID to track users | .splashlake.com | 2 years |
_ga_PKEVGE1PB8 | Google Analytics property | .splashlake.com | 2 years |
_pk_id.50.3505 | Matomo (self-hosted analytics) visitor ID | www.splashlake.com | 1 year |
_pk_ses.50.3505 | Matomo session cookie | www.splashlake.com | 30 mins |
We use both Google Analytics and Matomo to analyse user behaviour anonymously.
3. Marketing & CRM Cookies
Used for lead tracking, support chats, and CRM session handling via Zoho.
| Cookie | Description | Domain | Duration |
|---|---|---|---|
_zcsr_tmp | Session token for Zoho CRM and SalesIQ | salesiq.zoho.eu / salesiq.zohopublic.eu | Session |
These cookies support contact form functionality and live chat experiences.
Managing Cookies
You can update your preferences using the Cookie Settings button in the website footer.
Alternatively, you can control and delete cookies via your browser settings. However, disabling essential cookies may affect the functionality of the website.
Third-Party Cookies
We may use third-party services such as Google, Zoho, and Matomo. These providers may set their own cookies according to their own privacy policies:
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes to our cookies or services. Please check this page regularly for updates.
Contact Us
For questions about this Cookie Policy or our handling of your personal data, please contact:
Splashlake GmbH
Robert-Bosch-Straße 7
64293 Darmstadt, Hessen
Germany
Email: privacy@splashlake.com
Website: www.splashlake.com